Frequently asked questions


FAQS

Here, you find the answers to frequently asked questions about EXPO REAL.

General questions about the trade fair


Visitors’ questions


EXPO REAL app’ questions

  • How does the new EXPO REAL app improve my trade fair experience?

    • A personalized home screen with your EXPO REAL exhibitor and event favorites
    • A “Find exhibitors” function
    • An interactive floor plan of the exhibition area
    • A daily overview of EXPO REAL’s conference program
    • Easily save and manage all of your favorites
    • An attractive community area for all industry attendees

    One app – everything you need to know about EXPO REAL

    Individually tailored to your needs: On your personalized home screen, you can keep track of your EXPO REAL exhibitor and event favorites at all times. It’s easy to create and manage your favorite lists. You can also search specifically for exhibitors, sectors and events. And you can quickly reach your destination with the interactive floor plans.

    Make valuable contacts in the community area

    Optimal networking: In the community area, you can reach out to other members of your industry and expand your network, exchange ideas with decision-makers and experts on the topics you are most interested in and join or follow discussions. Of course, you can also directly contact and cultivate relationships with other attendees – both before and after the trade fair!

    Please note: To use the community area in the app, you need a Messe München account and a valid EXPO REAL ticket.

    Sponsored channels

    New: Use sponsored channels in the community area of the EXPO REAL app to make direct contact with exhibiting companies and company representatives. And of course, you can chat with other trade fair attendees. And, if you set up your own sponsored channel, you can also target your advertising for maximum trade fair success.

    The new EXPO REAL app offers you precisely the information you need to make the most of your trade fair experience. It brings together decision-makers and experts in one platform and thus promotes the exchange of information on the latest trends and topics: Industry attendees can communicate with each other, network and stay in touch before, during and after the trade fair.

    From September 2019, you can download the new EXPO REAL app for free!

  • How does the community area in the EXPO REAL app enhance my trade fair experience?

    The community area in the EXPO REAL app is a digital networking platform that allows you to communicate with other trade fair attendees across a wide range of channels: All EXPO REAL attendees with a valid ticket have access to the community area, regardless of their current location. The EXPO REAL app brings all relevant people and information together centrally in one place. In topic-related channels and private chats, you can discuss key industry issues with existing and new contacts. Or you can relax and follow what’s happening in the industry right now.

  • Does it cost anything to use the community area?

    To use the community area, you need a valid trade fair ticket: For everyone attending EXPO REAL 2019, the community area is included in the ticket price.
    The community area is open 365 days from the date you purchase your ticket.

    Tip: Exhibitors and visitors can also book a sponsored channel for their communication and advertising campaigns for €495. Are you interested in setting up a sponsored channel? Then simply contact our media services team:

    Mareen Kummer
    Media Services
    Tel.:+49 89 666166-54
    Fax:+49 89 666166-55

    Email: info@exporeal-mediaservices.de

  • How do I make the most of the app’s community area?

    Simply sign in to the app using the same Messe München account you created when you registered your ticket and enter your email address and password to access the app’s full features. You are now ready to join discussions in the themed channels and send private messages.

    Please note: In order to use the app’s community area, you need to authorize the publication of your personal data in EXPO REAL’s online media when you purchase your trade fair ticket.

  • What is a sponsored channel?

    A sponsored channel is a branded chat channel that is paid for by a company. All community area users can access sponsored channels and use them to communicate with other attendees. As a channel sponsor, you can use your branded channel to boost your trade fair success: You can open up direct lines of communication with companies and company representatives exhibiting at EXPO REAL, specifically target your advertising and chat with other trade fair attendees.

    Extra feature for channel sponsors: When you set up a sponsored channel, the app automatically creates a private group chat for your company and adds all of your employees who are registered in the community area. There’s no easier or more convenient way for you to stay in touch with your colleagues throughout EXPO REAL!

  • How can I set up a sponsored channel?

    Our media services team is ready to help. Please contact:

    Mareen Kummer
    Media Services
    Tel.:+49 89 666166-54
    Fax:+49 89 666166-55

    E-Mail: info@exporeal-mediaservices.de

  • What is the EXPO REAL app’s exhibitor directory?

    The app’s list of participants lists all of the trade fair attendees who have approved the publication of their personal data in the EXPO REAL trade fair directories (print and online) and have logged into the app at least once. The app lists their surnames, first names and company names. If you wish, you can also personalize your listing by adding a description and a profile image.

  • How do I make sure I am listed in the EXPO REAL app’s exhibitor directory?

    When you register your EXPO REAL ticket, you will be asked whether you would like to be listed in the app’s exhibitor directory free of charge. If you want to be listed, simply tick the appropriate box. If you didn’t tick the box when you registered your ticket, don’t worry: you can do this in your registration profile at any time.

  • How long can I use the app’s community area?

    You can access the community area for 365 days from the date you purchased your ticket.

  • Where can I set up a Messe München account?

    As a trade fair visitor, journalist, media representative or student, you set up your Messe München account when you purchase your ticket .

    As an exhibitor representative, you create your Messe München account when you personalize your exhibitor’s pass. Alternatively, you might already have an account which you set up to log in to the Exhibitor Shop or to register your company as an exhibitor. Enter your email address and Messe München account password in the app’s login area. You can now get started and use the full features of the app’s community area.

  • How does the new EXPO REAL app improve my trade fair experience?

    • A personalized home screen with your EXPO REAL exhibitor and event favorites
    • A “Find exhibitors” function
    • An interactive floor plan of the exhibition area
    • A daily overview of EXPO REAL’s conference program
    • Easily save and manage all of your favorites
    • An attractive community area for all industry attendees

    One app – everything you need to know about EXPO REAL

    Individually tailored to your needs: On your personalized home screen, you can keep track of your EXPO REAL exhibitor and event favorites at all times. It’s easy to create and manage your favorite lists. You can also search specifically for exhibitors, sectors and events. And you can quickly reach your destination with the interactive floor plans.

    Make valuable contacts in the community area

    Optimal networking: In the community area, you can reach out to other members of your industry and expand your network, exchange ideas with decision-makers and experts on the topics you are most interested in and join or follow discussions. Of course, you can also directly contact and cultivate relationships with other attendees – both before and after the trade fair!

    Please note: To use the community area in the app, you need a Messe München account and a valid EXPO REAL ticket.

    Sponsored channels

    New: Use sponsored channels in the community area of the EXPO REAL app to make direct contact with exhibiting companies and company representatives. And of course, you can chat with other trade fair attendees. And, if you set up your own sponsored channel, you can also target your advertising for maximum trade fair success.

    The new EXPO REAL app offers you precisely the information you need to make the most of your trade fair experience. It brings together decision-makers and experts in one platform and thus promotes the exchange of information on the latest trends and topics: Industry attendees can communicate with each other, network and stay in touch before, during and after the trade fair.

    From September 2019, you can download the new EXPO REAL app for free!

  • How does the community area in the EXPO REAL app enhance my trade fair experience?

    The community area in the EXPO REAL app is a digital networking platform that allows you to communicate with other trade fair attendees across a wide range of channels: All EXPO REAL attendees with a valid ticket have access to the community area, regardless of their current location. The EXPO REAL app brings all relevant people and information together centrally in one place. In topic-related channels and private chats, you can discuss key industry issues with existing and new contacts. Or you can relax and follow what’s happening in the industry right now.

  • Does it cost anything to use the community area?

    To use the community area, you need a valid trade fair ticket: For everyone attending EXPO REAL 2019, the community area is included in the ticket price.
    The community area is open 365 days from the date you purchase your ticket.

    Tip: Exhibitors and visitors can also book a sponsored channel for their communication and advertising campaigns for €495. Are you interested in setting up a sponsored channel? Then simply contact our media services team:

    Mareen Kummer
    Media Services
    Tel.:+49 89 666166-54
    Fax:+49 89 666166-55

    Email: info@exporeal-mediaservices.de

  • How do I make the most of the app’s community area?

    Simply sign in to the app using the same Messe München account you created when you registered your ticket and enter your email address and password to access the app’s full features. You are now ready to join discussions in the themed channels and send private messages.

    Please note: In order to use the app’s community area, you need to authorize the publication of your personal data in EXPO REAL’s online media when you purchase your trade fair ticket.

  • What is a sponsored channel?

    A sponsored channel is a branded chat channel that is paid for by a company. All community area users can access sponsored channels and use them to communicate with other attendees. As a channel sponsor, you can use your branded channel to boost your trade fair success: You can open up direct lines of communication with companies and company representatives exhibiting at EXPO REAL, specifically target your advertising and chat with other trade fair attendees.

    Extra feature for channel sponsors: When you set up a sponsored channel, the app automatically creates a private group chat for your company and adds all of your employees who are registered in the community area. There’s no easier or more convenient way for you to stay in touch with your colleagues throughout EXPO REAL!

  • How can I set up a sponsored channel?

    Our media services team is ready to help. Please contact:

    Mareen Kummer
    Media Services
    Tel.:+49 89 666166-54
    Fax:+49 89 666166-55

    E-Mail: info@exporeal-mediaservices.de

  • What is the EXPO REAL app’s exhibitor directory?

    The app’s list of participants lists all of the trade fair attendees who have approved the publication of their personal data in the EXPO REAL trade fair directories (print and online) and have logged into the app at least once. The app lists their surnames, first names and company names. If you wish, you can also personalize your listing by adding a description and a profile image.

  • How do I make sure I am listed in the EXPO REAL app’s exhibitor directory?

    When you register your EXPO REAL ticket, you will be asked whether you would like to be listed in the app’s exhibitor directory free of charge. If you want to be listed, simply tick the appropriate box. If you didn’t tick the box when you registered your ticket, don’t worry: you can do this in your registration profile at any time.

  • How long can I use the app’s community area?

    You can access the community area for 365 days from the date you purchased your ticket.

  • Where can I set up a Messe München account?

    As a trade fair visitor, journalist, media representative or student, you set up your Messe München account when you purchase your ticket .

    As an exhibitor representative, you create your Messe München account when you personalize your exhibitor’s pass. Alternatively, you might already have an account which you set up to log in to the Exhibitor Shop or to register your company as an exhibitor. Enter your email address and Messe München account password in the app’s login area. You can now get started and use the full features of the app’s community area.


Exhibitors’ questions

1. Questions about your participation at the fair

2. Questions relating to technology and services

3. Questions about the trade fair directories